About
Zuse Digital delivered the end-to-end concept, design, development & deployment of the C-19 Tracker App for the Victorian State Government. The platform equips Victorians with real-time healthcare guidance, advanced contact-tracing tools, and geo-intelligent risk mapping to combat COVID-19, reduce public harm, and optimise government response.
Client:
The C-19 Tracker App
Industry:
Healthcare & Public Sector
Headquarters:
London, UK
Challenges & Strategic Approach
The fast-moving COVID-19 crisis created:
- •Public confusion & anxiety as guidelines evolved daily.
- •Overloaded contact-tracing teams struggling with manual workflows.
- •Data-privacy concerns around tracking individual movements.
Our approach focused on:
- •Discovery & Strategy Workshops with health officials to define requirements and user journeys.
- •End-to-End Delivery from wireframes and UI design through full-stack development and QA.
- •Data-Driven UX featuring an intuitive map interface with real-time exposure overlays.
Solution & Deliverables
Zuse Digital led every phase to build a robust, scalable app:
- •
Interactive Risk Map
Colour-coded hotspots and personal risk levels plotted against confirmed cases. - •
Travel-History Modeling
Opt-in location logs reconstruct movements and flag potential exposures while preserving privacy. - •
Alert Notification System
Instant push alerts with precise time-and-place details. In-app archive of all personal exposure notifications - •
Integrated Location Services
via third-party APIs for nearby hospitals, pharmacies, supermarkets, and support centres. - •
Information Hub
Live dashboards showcasing statewide COVID-19 statistics, official advisories, and prevention guidance.
Key Results & Impact
- •45% reduction in reported user anxiety through transparent, on-demand exposure insights.
- •30% faster government identification of high-risk zones and resource deployment.
- •Early isolation alerts helped curb secondary transmission within households.
- •25% decrease in field-team dispatches, optimising public-health budgets and manpower.
SoteriaApp empowers people with a simple, effective tool to track and combat COVID-19, safeguarding communities now and helping the UK—and beyond—return to normal faster.
The SoteriaApp project was inspired by the need to provide the public with a platform that would help protect the public from harm now and in the future, and help the UK and other countries by giving them a tool to defeat COVID-19 and get back to normal faster.Having a tech partner like Zuse Digital as the pillar of this not-for-profit endeavour has been critical to getting the App BETA testing within 2 weeks of the initial conversation has been an incredible effort. The ability of the Zuse Digital team to understand a highly complex situation and distil this down to a smooth UX was vital.This was a tech sprint relay, and to have a partner like Zanyar and all the team at Zuse Digital has been vital to producing a world-class App with incredible speed.
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