About
Kaloni is a premier medical and science centre specialising in aesthetic and regenerative treatments, with a strong emphasis on hair restoration, plastic surgery, medical technology, and regenerative medicine.
Client:
Kaloni
Industry:
Healthcare – Aesthetic and Regenerative Medicine
Audience Size:
Over 50,000 satisfied patients worldwide
Headquarters:
Mexico City, Mexico
Company Size:
201–500 employees
Website:
https://kaloni.comNotable Achievements:
- •Pioneers in long-hair transplant methods
- •Holds the record for follicle extraction while maintaining donor area care
- •Recognised for the highest follicle implantation per square centimetre
- •Offers comprehensive and personalised medical follow-up
- •Internationally certified medical team with deep expertise
Project Overview: Building a Patient Booking & Management Platform
Kaloni partnered with Zuse Digital, via Albya, to revolutionise its patient booking and management experience. The goal was to develop a secure, scalable mobile and web platform that allowed users to discover services, make real-time bookings, manage personal health records, and access personalised offers—all from a privacy-focused, mobile-first app. This solution modernised how patients interact with healthcare services across Kaloni clinics in Mexico.
Strategy & Execution: Mobile-First, Privacy-Focused Healthcare App Development
Zuse Digital adopted a design thinking approach, starting with a discovery workshop to define patient needs and system requirements. Prioritising user experience, privacy, and cross-platform compatibility, the team developed the platform using agile methodology—allowing for regular iterations and improvements.
Key tools included Figma for UI/UX, Jira for sprint management, and AWS for cloud hosting. The outcome was a React Native app for iOS and Android and a robust web-based admin panel for clinics. Core features included real-time appointment scheduling, patient record access, analytics dashboards, and dynamic service offers.
Outcome: Scalable, User-Centred Medical Platform
The platform delivered by Zuse Digital has reshaped Kaloni’s digital health offering. Patients now enjoy a seamless, transparent experience that makes booking and managing treatments as intuitive as using a modern consumer platform. Clinics benefit from streamlined operations, enhanced booking efficiency, and secure, data-driven decision-making.
